Blackie's
is always available for your questions- following are some more
Frequently asked questions:
BLACKIES, with more than 77 years experience, can answer YES to all below
Q.
What should I know and ASK before selection a Heating and Air
contractor ?
Answer:
DO THEY CARRY ADEQUATE LIABILITY
INSURANCE PROTECTING YOUR PROPERTY AND MECHANICS?
(Request copy of Insurance
Certificate).
DO THEY HAVE A VALID BUSINESS
LICENSE TO DO HEATING AND AIR CONDITIONING WORK? (Request a Copy of License).
HOW MANY YEARS HAVE THEY BEEN IN
BUSINESS? (Many businesses fail in the first 4 years and leave their customers
"HANGING") ASK FOR REFERENCES OF WORK DONE 10, 15, OR 25 YEARS AGO.
DO THEY HAVE AN ACTUAL OFFICE
LOCATION WITH A FULL TIME OFFICE STAFF TO HANDLE YOUR NEEDS WHEN THE BOSS IS AWAY?
DO THEY USE THEIR OWN MECHANICS
OR SUBCONTRACT OTHERS LABOR? (Subcontract
labor often lacks quality control and adequate insurance coverage)
DO THEY HAVE 24 HR
EMERGENCY SERVICE? (Is it a service or tape machine? Call and check their response
time after normal hours).
DO THEY HAVE AN ADEQUATE E
NUMBER OF FACTORY TRAINED TECHNICIANS AND RADIO DISPATCHED TRUCKS TO GIVE YOU FAST SERVICE
IN EXTREME WEATHER CONDITIONS?
ARE THEIR TECHNICIANS CERTIFIED
IN THE USE AND HANDLING OF RECLAMATION EQUIPMENT REQUIRED BY THE 1992 FEDERAL CLEAN AIR
ACT REGULATIONS? (Ask for a certification card; we must protect our atmosphere and Mother
Earth).
IS THE SYSTEM PROPERLY SIZED AND
DESIGNED TO ASSURE YOUR TOTAL COMFORT? (An oversized system is just as uncomfortable as an
undersized system).
WHAT ABOUT THE WARRANTIES ON
EQUIPMENT AND LABOR WILL I GET IT IN WRITING?.
Other
Important Questions:
What is the best
heating/cooling system for me?
A. To answer this, let us visit your home, office or factory.
We will measure up, look at available power, gas and water supply,
evaluate your needs and recommend a solution that's right for you.
What brands
do you recommend?
A. We supply and install many of the leading brands on the
market. We will help you choose the brand/make that best suits your
requirements. objectives are to supply and install equipment that is
highly energy efficient (low running cost) high quality /
technologically advanced
environmentally friendly and affordable to ensure your peace of
mind, within your budget.
Who will install my
equipment?
A. We employ licensed, experienced Tradesmen - Heating
and Air-condition Specialists, Refrigeration Mechanics, Electricians
If you have further questions
please contact us at
info@blackies.com [
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